504 error on search forms

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    • February 23, 2022 at 4:12 AM #10820
      Michael Berk
      Participant
      • Topics: 1
      • Replies: 0

      Can not access search forms in the settings. getting a 504 every time. tried uninstalling and reinstalling, different browsers. nothing works. please help.

    • February 25, 2022 at 7:54 PM #10837
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,737

      Sorry to hear about the problem you are having.

      I have tested it on my test site and it’s working fine for me using the latest version of the plugin as displayed in the attached screenshot.

      Could you please tell me which version of PHP and WordPress you are using on your website?

      Would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by checking the option “Set as private reply” when replying to this topic?

      Best regards,
      Ivory Search Support

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