Ajax finds ok, but no findings in results page

Ivory Search Forums Support Ajax finds ok, but no findings in results page

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    • #13283
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,790

      I hope you are well today and thank you for your question.

      I visited your shared website to troubleshoot the issue but I didn’t see the Ivory Search bar anywhere on the website.

      Could you please share the page URL from your site where it is displaying so I can troubleshoot it?

      Best regards,
      Ivory Search Support

    • #13285
      marianogi
      Participant
      • Topics: 1
      • Replies: 2
      This reply has been marked as private.
    • #13293
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,790

      I could confirm the issue on your website but it works fine on my website.

      Please make sure that you are not using any other search plugin that conflicts with Ivory Search.

      This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except the Ivory Search plugin and see whether everything works fine, and then enable the plugins one by one to see which plugin is conflicting if any.

      Also, This can be a theme issue used on your site so to confirm it just temporarily use the Twenty Twenty One theme on your site. If everything works fine then it’s your site theme issue.

    • #13297
      marianogi
      Participant
      • Topics: 1
      • Replies: 2

      Yes!, thank you! it was a plugin conflict. I was also using: “Ajax Search Lite”.

    • #13298
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,790

      You are always welcome, I’m glad I was able to help you with this matter. There is no obligation but by your kind words I wonder if I could trouble you to leave a review based on this experience here:

      Click to leave a review

      I’d really appreciate that. 🙂

      And if I can be of any further assistance please don’t hesitate to ask.

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