search result not showing

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    • February 8, 2019 at 9:01 PM #1778
      Lisa Wang
      Participant
      • Topics: 2
      • Replies: 0

      Hi,

      I created a search form and inserted on my webpage. However, the search result is not showing regardless of how I change the setting. My WP version is 5.0.3. Please help. Thank you! Attached is the setting, the rest is also by default.

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    • February 9, 2019 at 9:14 AM #1786
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      Hi Lisa,

      I hope you are well today and thank you for your question.

      Could you please share me the page URL from your site where the search form is displaying so that I can test it?

      Also would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by checking the option “Set as private reply” when replying to this topic?

      Best regards,
      Ivory Search Support

    • February 12, 2019 at 7:49 PM #1795
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      Thank you for sharing the site credentials.

      I logged into your shared site and found out that this is the issue of Caravan theme that you are using on your site which is not developed following WordPress theme developmenet standards as shown in the attached screenshot so please contact the theme developer to resolve the issue.

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