Newest update disables scroll bar on front end

Ivory Search › Forums › Support › Newest update disables scroll bar on front end

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    • March 14, 2019 at 5:50 PM #1966
      lindsayhanna17
      Participant
      • Topics: 1
      • Replies: 2

      Hi there,

      Hoping you can help. We’ve discovered that after the most recent update of the plugin the scroll bar on our website disappears. Disabling the plugin fixes the issue. We really love this plugin and would like to be able to use it so wondering if you have a possible fix for this.

      Our website is ryersonian.ca but the plugin is currently disabled as it makes our website unusable. Please let me know if you’re able to take a look at this for me and I can re-enable the plugin if necessary.

      Thanks!

    • March 14, 2019 at 8:23 PM #1967
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      Sorry to hear of the problem you are having.

      Could you please enable it again so that I can troublehsoot it?

      Please noptify me here after enabling it.

      Best regards,
      Ivory Search Support

    • March 14, 2019 at 8:33 PM #1968
      lindsayhanna17
      Participant
      • Topics: 1
      • Replies: 2

      I’ve reenabled it now.

      Thank you for looking into this for me and I will wait for your response.

    • March 14, 2019 at 8:46 PM #1969
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      This is your theme specific issue.

      You can resolve this issue by adding the below CSS code in the Custom CSS option of Ivory Search plugin settings on the path Ivory Search -> Settings -> Settings

      body.ilovenews {
    overflow: visible;
}
    • March 14, 2019 at 8:55 PM #1970
      lindsayhanna17
      Participant
      • Topics: 1
      • Replies: 2

      Thank you so much. That did the trick.

    • March 15, 2019 at 9:05 PM #1973
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      You are most welcome here 🙂

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