Ivory Search › Forums › Support › "No Results Found" when there are posts that match search criteria.
- This topic has 7 replies, 3 voices, and was last updated 1 year, 10 months ago by Ivory Search.
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- June 5, 2019 at 9:07 PM #2290
Hello – I don’t have any settings enabled except for search posts only and when I test the shortcode I keep getting “no results found” when there are definitely results that match my search terms. Any ideas? Thank you!
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You must be logged in to view attached files. - June 6, 2019 at 10:26 AM #2296
I hope you are well today and thank you for your question.
Could you please share me your site URL where it’s happening so that I can troubleshoot it?
Also, please refer the attached screenshot and make the changes accordingly.
Best regards,
Ivory Search SupportAttachments:
You must be logged in to view attached files. - June 7, 2019 at 9:21 PM #2301This reply has been marked as private.
- June 8, 2019 at 9:40 AM #2304
I could confirm the issue on your shared site.
Please try resetting the search form on your site on clicking on the Reset button of search form.
This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Ivory Search plugin and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by checking the option “Set as private reply” when replying to this topic?
- June 11, 2019 at 7:29 AM #2305This reply has been marked as private.
- June 11, 2019 at 2:22 PM #2306
I am not sure exactly but try deactivating the below plugins.
display posts
magento 2 catalog search
namedirectory - January 16, 2023 at 10:06 PM #14407
that also happen to me , it gave me results but even that it indicate me “Sin resultados”
- January 17, 2023 at 5:41 PM #14444
@Carlos5252 This is an old post and to help us keep the support thread separated could you please create your own thread for your question instead of posting a reply on others’ thread as it makes the thread messy and hard to read?
If you want to you can also add a reference to this thread in your newly created thread.
We would be more than happy to help you with your new thread.
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