Inconsistent number of search results when searching

Ivory Search Forums Support Inconsistent number of search results when searching

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    • #23325
      burri-webdesign
      Participant
      • Topics: 1
      • Replies: 1

      Hello,

      I have a strange bug. When I search something with Ivory Search, I get directed to the search results page with inconsistent search results. Some examples:

      “1 Search result for test
      “Unfortunately nothing found” // One result not shown

      “4 Search results for quality
      3 items are shown, with five incidences of “quality” highlighted // One result not shown

      “0 Search results for asdfasdfasdf” // As expected
      “Unfortunately nothing found”

      If take a search term, where I know it exists at least once on the page (a rare word like perpendicular), I will get
      “1 Search result for perpendicular
      “Unfortunately nothing found” // One result not shown

      It seems like Ivory Search is withholding exactly one search result from the result page. I have looked in the settings, but was not able to find anything that seems to change this behaviour. I could use some advice for this.

      Thank you.

    • #23336
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,761

      I hope you are well today and thank you for your question.

      Please share the page URL from your site where it happens so I can troubleshoot it.

      Best regards,
      Ivory Search Support

    • #23338
      burri-webdesign
      Participant
      • Topics: 1
      • Replies: 1

      Hi
      Thank you for the quick reply!
      URL: https://nsz.ch
      To see the effect you could try the search term “cinema”. There are found two results but only shown one.
      Kind regards

    • #23348
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,761

      Please temporarily deactivate the Ivory Search plugin and visit the URL below to see if it works.

      https://nsz.ch/?s=cinema

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