SKU search fuzzy

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    • February 22, 2025 at 10:14 AM #23574
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,790

      I hope you are well today and thank you for your question.

      It will display the product with SKU 1 9220 If you search for 9220 but will not work for 19220

      Best regards,
      Ivory Search Support

    • March 5, 2025 at 5:17 PM #23696
      Vladimir-Vanja Valent
      Participant
      • Topics: 1
      • Replies: 6

      Hello, so it isn’t possible to configure this only with custom development?

    • March 6, 2025 at 2:48 PM #23713
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,790

      Yes, you can do this by developing a custom code.

      If you are not a developer, you can consider hiring a developer to develop it. You can hire a developer from any freelance site or WordPress agency.

      You can also consider hiring me to develop it for you using the form https://ivorysearch.com/custom-work/

    • March 26, 2025 at 3:51 PM #23904
      Vladimir-Vanja Valent
      Participant
      • Topics: 1
      • Replies: 6

      Hello, I have added fields to my products that have the product codes joined,
      so a product has both 1 9860 98 and 1986098.

      Now I have enabled anywhere fuzzy search, and when I type 19860, it finds the products, also 9860,
      but 986098 shows no results. Any tips?

      Best regards

    • March 26, 2025 at 6:09 PM #23906
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,790

      Could you please share some screenshots of your configuration so I can troubleshoot it?

    • March 28, 2025 at 8:42 PM #23928
      Vladimir-Vanja Valent
      Participant
      • Topics: 1
      • Replies: 6

      Attaching images

      Attachments:
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    • March 29, 2025 at 8:31 PM #23941
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,790

      Could you please temporarily use the “Default WordPress Search Engine” instead of “Inverted Index Search Engine” in the Options of the search form to see whether it works fine?

    • March 31, 2025 at 5:25 PM #23957
      Vladimir-Vanja Valent
      Participant
      • Topics: 1
      • Replies: 6

      Default wordpress engine works but is very slow.

    • March 31, 2025 at 6:41 PM #23959
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,790

      Then it means there is some issue in the configuration of the Index settings, so please reset all the Index settings and rebuild the index.

      Also, please ensure that the Index settings are correct.

    • March 31, 2025 at 11:04 PM #23962
      Vladimir-Vanja Valent
      Participant
      • Topics: 1
      • Replies: 6

      Would you like to take a look at our backend?

      I reset the index but still some things do not appear

    • April 1, 2025 at 4:10 PM #23966
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,790

      Would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by checking the option “Set as private reply” when replying to this topic?

    • April 1, 2025 at 6:06 PM #23967
      Vladimir-Vanja Valent
      Participant
      • Topics: 1
      • Replies: 6
      This reply has been marked as private.
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