Sometimes the search bar doesn’t work

Ivory Search Forums Support Sometimes the search bar doesn’t work

Tagged: 

Viewing 1 reply thread

You must be logged in to create new topic or reply to the topic.

  • Author
    Posts
    • #25366
      yolandal
      Participant
      • Topics: 1
      • Replies: 0

      Hello,

      I’m running in to the problem that the search bar on my site frequently doesn’t work.
      Sometimes my readers tell me that When they type a word in the search bar, nothing happens. And when I check this, I have the same problem. The word they search for must definitely give results.
      This is not every day, but sometimes and for sure frequently.

      What could be the problem?

      My site is https://www.yory.nl

      Thank you,
      Yolanda, NL

    • #25382
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,824

      Hi Yolanda,

      I hope you are well today, and thank you for your question.

      I visited your shared website and saw you are using LiteSpeed cache on it, which needs configuration as below to make the AJAX search work.

      Please follow the instructions below to resolve the LiteSpeed cache issue:

      Please try going to Cache -> ESI -> enable ESI
      Then, in the ESI nonce list, add is_ajax_nonce into the list, save, and purge all

      Best regards,
      Ivory Search Support

Viewing 1 reply thread

You must be logged in to create new topic or reply to the topic.