(1) Search displays as privately marked products and (2) not showing up posts

Ivory Search Forums Support (1) Search displays as privately marked products and (2) not showing up posts

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    • #3347
      Deimos
      Participant
      • Topics: 1
      • Replies: 0

      Thank you very much for the plugin.
      I copied the code of new search form (not default) into a separate “search-page” https://www.usra.de/search. The plugin works, however I was wondering if you could please help with these questions:

      – search is very slow after changing parameters of Ivory Search. Do I have to wait for indexing or something else?
      – I checked “Exclude Woocommerce out-of-stock products from search”,but products do show up. Can this belong to the checked box “include PDF search” when the search term is in the pdf that is inside a private and out-of-stock-marked product?
      – Unfortunately, only products but no posts are displayed after searching (posts are not excluded in search / double checked)

      After resetting the form I got the same results. On the search-page https://www.usra.de/search I included the categories and tags widget for your testing on this page. This is, because the site is german. 😉 if you you need a german search term for verifying.

      I should be pleased, if there is any solution. Thank you very much in advance
      Deimos

    • #3349
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      I hope you are well today and thank you for your questions.

      – search is very slow after changing parameters of Ivory Search. Do I have to wait for indexing or something else?

      Currently, the plugin does not use indexing but uses WordPress default search functionality.

      I have searched on your shared page and it is working fast for me.

      Does it work slow for any specific search term?

      Could you please test it on a different browser and without logging into the site.

      – I checked “Exclude Woocommerce out-of-stock products from search”,but products do show up. Can this belong to the checked box “include PDF search” when the search term is in the pdf that is inside a private and out-of-stock-marked product?

      Could you please share the out of stock product URL from your site so that I can troubleshoot it?

      – Unfortunately, only products but no posts are displayed after searching (posts are not excluded in search / double checked)

      Please make sure that you have selected the “Post” in the plugin Post Types option as described on the below page.

      Search Specific Post Types

      Best regards,
      Ivory Search Support

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