Fatal error on activation

Ivory Search Forums Support Fatal error on activation

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    • #3371
      Robby Barnes
      Participant
      • Topics: 4
      • Replies: 4

      Hi folks,

      For my site at https://www.fifthestate.org/ I am not able to activate Ivory Search, so it doesn’t seem to be working for site visitors.

      However, the admin functionality is still present. Here’s the error message WP throws:

      Fatal error: Cannot declare class Ivory_Search, because the name is already in use in /home/fetech/fifthestate.org/wp-content/plugins/add-search-to-menu/add-search-to-menu.php on line 52

      I’m not sure if it started after updating WP to v. 5.3 or after updating my theme (Cyberchimps, Responsive).

      As always, I will appreciate your help in sorting this out.

      Robby Barnes

    • #3373
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      I hope you are well today and thank you for your question.

      It seems you have already installed the Ivory Search or Add Search To Menu plugin on your site so you can’t reinstall another one.

      Please delete any existing Ivory Search or Add Search To Menu plugin used on your site so that you can activate latest one.

      Best regards,
      Ivory Search Support

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