Editing form settings results in errors, settings are not saved

Ivory Search Forums Support Editing form settings results in errors, settings are not saved

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    • #5582
      TheGadfly
      Participant
      • Topics: 1
      • Replies: 2

      Hello,

      When I try to edit a search form, all I get is a blank page with lots of PHP errors, and the settings don’t save. It looks like some kind of compatibility issue with WPForms?

      Warning: strpos() expects parameter 1 to be string, array given in /wp-content/plugins/wpforms-lite/includes/functions.php on line 1957
      
      Warning: strpos() expects parameter 1 to be string, array given in /wp-content/plugins/wpforms-lite/includes/functions.php on line 1957
      
      Warning: strpos() expects parameter 1 to be string, array given in /wp-content/plugins/wpforms-lite/includes/functions.php on line 1957
      
      Warning: strpos() expects parameter 1 to be string, array given in /wp-content/plugins/wpforms-lite/includes/functions.php on line 1957
      
      Warning: strpos() expects parameter 1 to be string, array given in /plugins/wpforms-lite/includes/functions.php on line 1957
      
      Warning: strpos() expects parameter 1 to be string, array given in /wp-content/plugins/wpforms-lite/includes/functions.php on line 1957
      
      Warning: strpos() expects parameter 1 to be string, array given in /wp-content/plugins/wpforms-lite/includes/functions.php on line 1957
      
      Warning: Cannot modify header information - headers already sent by (output started at /wp-content/plugins/wpforms-lite/includes/functions.php:1957) in /wp-includes/functions.php on line 6270
      
      Warning: strpos() expects parameter 1 to be string, array given in /wp-content/plugins/wpforms-lite/includes/functions.php on line 1957
      
      Warning: strpos() expects parameter 1 to be string, array given in /wp-content/plugins/wpforms-lite/includes/functions.php on line 1957
      
      Warning: strpos() expects parameter 1 to be string, array given in /wp-content/plugins/wpforms-lite/includes/functions.php on line 1957
      
      Warning: Cannot modify header information - headers already sent by (output started at /wp-content/plugins/wpforms-lite/includes/functions.php:1957) in /wp-admin/includes/misc.php on line 1310
      
      Warning: Cannot modify header information - headers already sent by (output started at /wp-content/plugins/wpforms-lite/includes/functions.php:1957) in /wp-includes/pluggable.php on line 1296
      
      Warning: Cannot modify header information - headers already sent by (output started at /wp-content/plugins/wpforms-lite/includes/functions.php:1957) in /wp-includes/pluggable.php on line 1299
    • #5586
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      Sorry to hear about the problem you are having.

      Yes, it seems the compatibility issue with WPForms plugin but I used below the latest version of the WPForms plugin on my website to troubleshoot the issue but couldn’t reproduce it.

      Contact Form by WPForms – Drag & Drop Form Builder for WordPress

      Could you please tell me which version of wpforms plugin you are using on your website and whether it is a free or premium version?

      Would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share me the account login details privately by checking the option “Set as private reply” when replying to this topic?

      Best regards,
      Ivory Search Support

    • #5608
      TheGadfly
      Participant
      • Topics: 1
      • Replies: 2
      This reply has been marked as private.
    • #5609
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      Thank you for sharing the site credentials.

      I logged into your website and resolved the issue by editing the Ivory Search plugin code.

      Could you please confirm it?

      I will soon release the plugin version 4.5.6 containing a fix for the issue.

      While you’re there, I’ve also noticed that the Javascript for the menu search does not seem to work, this might be a problem related to the theme?

      Yes, the Traveler theme that you are using on your website generates a javascript error as shown in the attached screenshot causing the issue.

      The error also occurs when I deactivate the Ivory Search plugin and click on the parent menu having sub-menu.

      Please contact the theme support to resolve this theme-specific issue.

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    • #5611
      TheGadfly
      Participant
      • Topics: 1
      • Replies: 2

      I can confirm that this has fixed the issue! Thank you for resolving this so quickly.

    • #5615
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      You are always welcome, I’m glad I was able to help you with this matter. There is no obligation but by your kind words I wonder if I could trouble you to leave a review based on this experience here:

      https://wordpress.org/support/plugin/add-search-to-menu/reviews/?filter=5

      I’d really appreciate that. 🙂

      And if I can be of any further assistance please don’t hesitate to ask.

    • #5699
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      The issue is fixed in the latest released plugin version 4.5.6 so please update the plugin on your website.

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