Mobile menu

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    • September 23, 2020 at 10:16 PM #5818
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,790

      I hope you are well today and thank you for your question.

      It seems you missed to attach the screenshot so could you please share it?

      Also, could you please share your site URL where it’s happening so that I can troubleshoot it?

      Best regards,
      Ivory Search Support

    • September 24, 2020 at 1:51 AM #5820
      Helen
      Participant
      • Topics: 1
      • Replies: 2

      Hi, thank you for your response. Sorry, I have attached the screenshot now. The URL is pettop10.com

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    • September 24, 2020 at 5:18 PM #5825
      Ivory Search
      Keymaster
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      • Replies: 1,790

      Please make sure that you have not configured the plugin settings to display the search form on the mobile website header as described on the below page.

      Display Search Form In Mobile Site Header

    • October 14, 2020 at 1:38 AM #5994
      Helen
      Participant
      • Topics: 1
      • Replies: 2

      Hi, thank you for your response. Unfortunately, this didn’t fix the issue. The above was already set to off. I hope there is a way to fix it as I really don’t want to delete the plugin. Many thanks for your help.

    • October 14, 2020 at 1:28 PM #5998
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,790

      It displays in the menu for me as shown in the attached screenshot.

      If you don’t want to display it in the mobile header then please also deactivate the option “This site uses cache” as described in the earlier reply.

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