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Since the last update, the search results are not working at all on my site. Can you please advise?
For reference, so can search fo any of the names listed below and you’ll see that not a single result is populated. I can’t figure out what is going on. Could you at least point me tin the right direction?
Thanks,
BrandonI hope you are well today and thank you for your question.
This can be due to the misconfiguration of the search form so please try resetting the search form by editing the search form and clicking on its reset button.
After resetting, please check whether it works fine and then reconfigure it.
Best regards,
Ivory Search SupportThis can be a theme issue used on your site so to confirm it just temporarily use the Twenty Twenty theme on your site. If everything works fine then it’s your site theme issue.
Would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share me the account login details privately by checking the option “Set as private reply” when replying to this topic?
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