I have problems with some ACF fields

Ivory Search › Forums › Support › I have problems with some ACF fields

Tagged: 

Viewing 11 reply threads

You must be logged in to create new topic or reply to the topic.

  • Author
    Posts
    • October 4, 2020 at 12:30 AM #5894
      Kenny86
      Participant
      • Topics: 1
      • Replies: 6

      Hello, thank you first for your attention.
      Install your plugin and I have the following problem, I searched all over the web and your forum but I could not find an answer.
      The problem that I find is that when I start to configure the filter some ACF custom fields do not appear in the options to configure the filter.

      Check the parameters of the ACF fields and I don’t find any configuration difference in them that causes ivory to exclude them.

      The only condition that occurred to me would result in the exclusion of the field is that that specific field would give a name and a slug to the group of fields, but there is another field that happens the same and does not have that option activated. Also tell him that this happens to me in all the groups of fields, only with the first and second fields as well as in this one in particular that I send you the photo

      Also tell him that before installing ivory I eliminated all the improved search plugins that I tried until I found hers.
      The truth is that your plugin seems suitable for my project and I would like to be able to run it in it.

      Thanks greetings.

      Attachments:
      You must be logged in to view attached files.
    • October 4, 2020 at 11:30 AM #5899
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      I hope you are well today and thank you for your question.

      Would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share me the account login details privately by checking the option “Set as private reply” when replying to this topic?

      Best regards,
      Ivory Search Support

      • October 4, 2020 at 3:08 PM #5901
        Kenny86
        Participant
        • Topics: 1
        • Replies: 6
        This reply has been marked as private.
    • October 6, 2020 at 5:02 PM #5923
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      I logged into your website but didn’t see any set custom field values in the funnels as shown in the attached screenshots.

      Please advise.

      Attachments:
      You must be logged in to view attached files.
    • October 6, 2020 at 5:53 PM #5926
      Kenny86
      Participant
      • Topics: 1
      • Replies: 6
      This reply has been marked as private.
    • October 7, 2020 at 9:17 PM #5939
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      Thank you for clarification but I want to know where you are setting the values for those custom fields as only the non-empty custom fields display in the Ivory search form custom field options.

    • October 13, 2020 at 1:27 PM #5980
      Kenny86
      Participant
      • Topics: 1
      • Replies: 6
      This reply has been marked as private.
    • October 13, 2020 at 8:45 PM #5987
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      Your shared video is not accessible and just displays the error “www.loom.com refused to connect.”.

    • October 13, 2020 at 8:56 PM #5988
      Kenny86
      Participant
      • Topics: 1
      • Replies: 6
      This reply has been marked as private.
    • October 14, 2020 at 1:31 PM #6000
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      The shared password is not working so please check it.

    • October 14, 2020 at 1:43 PM #6002
      Kenny86
      Participant
      • Topics: 1
      • Replies: 6
      This reply has been marked as private.
    • October 14, 2020 at 2:17 PM #6003
      Kenny86
      Participant
      • Topics: 1
      • Replies: 6
      This reply has been marked as private.
    • October 14, 2020 at 7:03 PM #6010
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      I could access the video now but it doesn’t display the required information.

      I want to know where you are setting the values for those custom fields as only the non-empty custom fields display in the Ivory search form custom field options.

      Let me ask you another way, please see the attached screenshot that displays values of saved post custom fields and the similar way you have added ACF custom fields to Funnel post type so please edit the Funnel post type and share me the screen where you are saving the value of the ACF custom fields of that Funnel post type.

      Attachments:
      You must be logged in to view attached files.
  • Author
    Posts
Viewing 11 reply threads

You must be logged in to create new topic or reply to the topic.