fatal error

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    • October 12, 2020 at 12:54 AM #5968
      FABRO
      Participant
      • Topics: 1
      • Replies: 0

      when i activate the premium plugin on while having the free plugin activated I GET A FATAL ERROR
      if I try deactivating the free plugin it says IT CANCEL MY ACCOUNT
      What am i suppose to do??

    • October 12, 2020 at 8:10 PM #5976
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      I hope you are well today and thank you for your questions.

      when i activate the premium plugin on while having the free plugin activated I GET A FATAL ERROR

      You have to deactivate the free version of the plugin before installing a premium version of it.

      if I try deactivating the free plugin it says IT CANCEL MY ACCOUNT

      Could you please share the screenshot of what you are getting so that I can help you?

      Best regards,
      Ivory Search Support

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