Bad behaviour on mobiles

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    • July 21, 2021 at 9:29 PM #8406
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,790

      I hope you are well today and thanks for posting here.

      This may have to do with the JS library that I am using to scroll the search results.

      I will troubleshoot it and will reply to you here.

      Best regards,
      Ivory Search Support

      • July 26, 2021 at 2:03 PM #8457
        Pavel Bocharov
        Participant
        • Topics: 1
        • Replies: 3

        Hello!

        So do you have any insights if this could be fixed and when?

    • August 3, 2021 at 11:50 PM #8506
      Judge Dredd
      Participant
      • Topics: 0
      • Replies: 1

      Yep, the same here. I’ve tested it on 4 different Androids and everywhere it works like sh*t.

    • August 6, 2021 at 2:28 PM #8518
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,790

      I troubleshoot the issue and found out that this is an issue with the custom scrollbar library used in the plugin.

      You can confirm it on the below demo page.

      http://manos.malihu.gr/repository/custom-scrollbar/demo/examples/complete_examples.html

      Unfortunately, I still didn’t find the solution for it and it seems other users are also facing it as reported here https://github.com/malihu/malihu-custom-scrollbar-plugin/issues/591

      I think it needs to fix in the library by myself or switch to another library which is a major work.

      I am working on it and will update you here soon.

      • August 9, 2021 at 2:58 PM #8532
        Pavel Bocharov
        Participant
        • Topics: 1
        • Replies: 3

        Alright, thank you for the reply!

        Will you be able to switch to the default scrollbar temporarily, or give such an option in the plugin settings until you find the appropriate solution?

    • August 10, 2021 at 9:04 PM #8549
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,790

      I am working on the permanent solution that is about to finish and will be released soon.

      • August 11, 2021 at 5:18 PM #8557
        Pavel Bocharov
        Participant
        • Topics: 1
        • Replies: 3

        Super, this is the best to do, to hear and to know.

        Thank you!

    • August 11, 2021 at 9:44 PM #8560
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,790

      Thank you for your patience.

      I have released the plugin version 4.6.5 containing the fix.

      Could you please update the plugin on your website and check it?

    • August 12, 2021 at 10:53 AM #8567
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,790

      @Pavel Bocharov I can see you are using the updated plugin version on your website https://twojbarber.pl/ so could you please tell me how it is working for you now?

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