Search not showing older posts

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    • October 13, 2021 at 1:21 PM #9190
      sumeshis
      Participant
      • Topics: 2
      • Replies: 2

      Hi,
      The search is not showing older posts. Only showing 2021 years post. I have posts from 2018 , but only post published in 2021 are showing. older years posts are not showing.

      Regards
      Sumesh

    • October 13, 2021 at 8:43 PM #9197
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      I hope you are well today and thank you for your question.

      Could you please share the search results page URL and the older post URL from your site so that I can troubleshoot it?

      Best regards,
      Ivory Search Support

    • October 14, 2021 at 12:52 PM #9208
      sumeshis
      Participant
      • Topics: 2
      • Replies: 2

      HI,

      I am using your free version, and even I created the posts this year, for some posts I kept the published dates for previous years and that posts not showing in search. When I reset on old post date to 2021, its showing in the search.

      And I can’t share my site address currently to public. Please provide me private support access so that I can share the details. I am interested to buy the pro version. but need some clarification some issues.

      And also there is one more issue in the search result. the search result description showing some button and breadcrumbs texts. How to hide this.

      Please find the attached screen shot

      Regards
      Sumesh

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    • October 14, 2021 at 7:49 PM #9215
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      And I can’t share my site address currently to public. Please provide me private support access so that I can share the details. I am interested to buy the pro version. but need some clarification some issues.

      Please contact us using the search form https://ivorysearch.com/contact/

      And also there is one more issue in the search result. the search result description showing some button and breadcrumbs texts. How to hide this.

      It seems you have added them in the post content area therefore they are displaying.

      Please add the text in the Excerpt field of the posts to display in the search results.

      • October 16, 2021 at 5:05 PM #9238
        sumeshis
        Participant
        • Topics: 2
        • Replies: 2

        Hi,
        Hi I sent the post issue through contact form and I am using elementor for page design, there is no experts area showing.

        Regards
        Sumesh

    • October 17, 2021 at 10:08 PM #9246
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      I have replied to your email.

      Let’s resolve the issue via email support and not reply here so that we will make only one communication channel.

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