504 Gateway Time-out Error

Ivory Search Forums Support 504 Gateway Time-out Error

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    • #2983
      Avtar Kamboj
      Participant
      • Topics: 2
      • Replies: 4

      One more issue I am facing with your plugin, When I choose this option form backend “Search Selected Post Custom Field Value”, and try on the website then our site stop working and showing “504 Gateway Time-out”.

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    • #2997
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,749

      I hope you are well today and thank you for your question.

      I have tested it on my test site and it’s working fine for me using the latest version of Ivory Search plugin.

      How many custom fields are you selecting in the list?

      Could you please try reducing the number of custom fields selected?

      Best regards,
      Ivory Search Support

    • #3019
      Avtar Kamboj
      Participant
      • Topics: 2
      • Replies: 4

      Thanks for the reply.

      How many custom fields are you selecting in the list?
      – Minimum 1 and Maximum 2 or 3

      Could you please try reducing the number of custom fields selected?
      – We can’t, because all the custom fields used in blog detail page.

      Do you have any other solution to fix this problem?

    • #3024
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,749
    • #3033
      Avtar Kamboj
      Participant
      • Topics: 2
      • Replies: 4

      Thanks for your reply.
      I have tried the solutions for my site and it’s not working for me.

      Do you have any other site where we can test it?
      You can check on – https://new.centsai.com

    • #3042
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,749

      I don’t see the Ivory Search form used anywhere on the shared site.

      Please advise.

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