Add to Cart is only adding 1 item, not the quantity I enter

Ivory Search › Forums › Support › Add to Cart is only adding 1 item, not the quantity I enter

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    • February 18, 2022 at 9:25 PM #10758
      buckrussell
      Participant
      • Topics: 3
      • Replies: 9

      It’s displaying proper results but regardless of what I set the quantity field to, it’s only adding 1 of the item to my cart. (these are variations if that matters). I hover over the option, the flyout shows with the details and the add to cart button. So it seems everything else is working as expected. Any ideas?

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    • February 18, 2022 at 9:32 PM #10763
      buckrussell
      Participant
      • Topics: 3
      • Replies: 9

      more info:
      there are no errors in the console either. or warnings/notices. It’s working in the sense that it’s adding to cart it just seems to be ignoring the quantity box…

    • February 18, 2022 at 10:19 PM #10767
      thebuckrussell
      Participant
      • Topics: 0
      • Replies: 1

      also, I’m trying to add my key to my profile so I can use priority support but it’s not letting me add the key that I’m copying DIRECTLY from the cp. I have the pro plus lifetime sub.

    • February 19, 2022 at 10:02 PM #10774
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      Sorry to hear about the problem you are having.

      I could confirm the issue and resolved it in the plugin version 5.4.3 that I will release shortly.

      Currently, the priority feature is having some server issues but you can get priority support by directly contacting us on https://ivorysearch.com/contact/ and we will share you updated plugin version immediately.

      Best regards,
      Ivory Search Support

    • February 21, 2022 at 2:24 AM #10791
      buckrussell
      Participant
      • Topics: 3
      • Replies: 9

      I sent a message through the contact us page. Thanks for the quick help with this!

    • February 21, 2022 at 7:59 PM #10799
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      I have replied to your email.

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