Analytics – zero result searches

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    • June 25, 2022 at 5:59 PM #12254
      bp.designeering@gmail.com
      Participant
      • Topics: 2
      • Replies: 4

      HI,

      is there any way to extract search terms for zero result searches performed by user using ivory?

      Thanks

    • June 27, 2022 at 8:50 PM #12271
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      I hope you are well today and thank you for your question.

      Yes, the plugin uses Google Analytics to track search terms for zero result searches performed by users.

      You can enable this feature in the plugin settings as shown in the attached screenshot.

      Please advise if you have more questions.

      Best regards,
      Ivory Search Support

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    • June 27, 2022 at 9:22 PM #12273
      bp.designeering@gmail.com
      Participant
      • Topics: 2
      • Replies: 4

      Thankyou very much for the answer! yes, I confirm it is enabled and I see events in google analytics.

      I am not sure how to query them or how to produce a dashboard to visualize the one with zero result for our marketing department. Do you have any guide? Os any suggestion for an example on event table querying in google analytics?

      Thankyou

    • June 28, 2022 at 5:48 PM #12277
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      I am not sure but you can contact Google analytics support to produce a dashboard to visualize the one with zero results for your marketing department.

    • June 30, 2022 at 2:50 AM #12290
      bp.designeering@gmail.com
      Participant
      • Topics: 2
      • Replies: 4

      Ok thankyou, it seems to be a very important feature to have for a search plugin, so it is strange that there is no guide on how to extract a table. Anyway going to study google analytics data query..

    • July 1, 2022 at 4:32 PM #12306
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      You are always welcome here 🙂

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