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2 of our sites utilizing ivory search. Web guys say this snippet tells what is going on:
Please refer the snippet for more information :
==
[04-Nov-2021 20:17:17 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home2/photoevopro/public_html/wp-content/plugins/add-search-to-menu/includes/class-is-stemmer.php’ (include_path=’.:/opt/cpanel/ea-php74/root/usr/share/pear’) in /home2/photoevopro/public_html/wp-content/plugins/add-search-to-menu/add-search-to-menu.php on line 151[04-Nov-2021 20:29:17 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home2/photoevo/public_html/wp-content/plugins/add-search-to-menu/includes/class-is-stemmer.php’ (include_path=’.:/opt/cpanel/ea-php74/root/usr/share/pear’) in /home2/photoevo/public_html/wp-content/plugins/add-search-to-menu/add-search-to-menu.php on line 151
So I have backed the plugins and the sites are loading.==
Backed the plugin :[root@host plugins]# pwd
/home/photoevopro/public_html/wp-content/plugins
[root@host plugins]# ll | grep -i add-search-to-menu
drwxr-xr-x 6 photoevopro photoevopro 4096 Nov 4 16:05 add-search-to-menu_back
Backed the plugin :
[root@host plugins]# pwd
/home/photoevo/public_html/wp-content/plugins
[root@host plugins]# ll | grep add-search-to-menu
drwxr-xr-x 6 photoevo photoevo 4096 Nov 4 16:02 add-sea
I also had crashed. On my plugin page I have this error:
An error of type E_COMPILE_ERROR was caused in line 151 of the file .../public_html/wp-content/plugins/add-search-to-menu/add-search-to-menu.php. Error message: require_once(): Failed opening required '.../public_html/wp-content/plugins/add-search-to-menu/includes/class-is-stemmer.php' (include_path='.:/opt/cpanel/ea-php74/root/usr/share/pear')I tried to delete plugin and install it again, but without success. Same error again.
Crashed the site for me too.
I’ve FTP’d into the site and renamed the plugin to effectively disable it. The site comes back online minus the search function.
I have a rollback plugin installed for just this kind of thing, but alas it will not allow me to roll back. I’ve therefore disabled it until someone manages to patch it.
I am really sorry for the inconvenience caused by my silly mistake.
When deploying the plugin the freemius SDK removed the premium plugin file but the file reference was still there causing this major issue.
It was my fault not to test it immediately after deployment.
I have released the updated plugin version 4.8 containing the fix.
I apologize to you for all the trouble that you faced.
@chazdesimone Thank you so much for your support and kind words.
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