“critical error” if user hits return while searching

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    • July 15, 2021 at 9:06 PM #8351
      jimbunte
      Participant
      • Topics: 1
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      the site returns a “this site has experienced a critical error” if the user hits return after entering a search string. What is causing this? How can it be alleviated?

    • July 16, 2021 at 1:07 PM #8362
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,737

      Sorry to hear about the problem you are having.

      Could you please share the page URL from your site where it is happening so that I can troubleshoot it?

      Best regards,
      Ivory Search Support

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