Does not show results of products searched by custom fields

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    • December 20, 2021 at 4:16 PM #9933
      betisimo76
      Participant
      • Topics: 1
      • Replies: 0

      Hello,

      I have created a search engine for my website. I just want you to show products. The products are books and have multiple ACFs created.

      In the configuration I have selected that it search in all the products and in certain Custom Fields, since there are some that I am not interested in being searched for them.

      The result is that you only search by title of the book. If I try to search for any of those custom fields the query does not return anything. I don’t know very well what mistake I may be making.

      Could you help me?

      I use Elementor PRO, and as ACF, CPT and Woocommerce plugins.
      Would you like a private access to see my configuration?

      Thanks a lot.

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    • December 20, 2021 at 9:40 PM #9938
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,754

      Sorry to hear about the problem you are having.

      Could you please share the page URL from your site where you are displaying the search form?

      Also, would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by checking the option “Set as private reply” when replying to this topic?

      Best regards,
      Ivory Search Support

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