Error on search only on home page

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    • July 9, 2020 at 8:45 PM #5223
      mccullek
      Participant
      • Topics: 1
      • Replies: 1

      I get an error on any search attempt from my home page. It sends back an “oops, that page can’t be found and generates a 404 error. It only happens on the home page. I noticed the url it returns is as follows.

      https://XXXXXXXX.com/wordpress/?s=trend&lp_course=

      The wordpress portion of the URL is incorrect, so I am thinking that is the issue maybe? Can you suggest a way for me to correct this?

    • July 9, 2020 at 9:17 PM #5225
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      Sorry to hear about the problem you are having.

      Do you also get this error after deactivating the Ivory Search plugin?

      This can be a theme issue used on your site so to confirm it just temporarily use the Twenty Twenty theme on your site. If everything works fine then it’s your site theme issue.

      Best regards,
      Ivory Search Support

    • July 9, 2020 at 9:49 PM #5226
      mccullek
      Participant
      • Topics: 1
      • Replies: 1

      The only time I get this error is when I use the search function and it only returns the 404 if you search from the home page. If I search from any other page on the website, everything works perfectly.

    • July 10, 2020 at 9:19 PM #5236
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      Do you also get this error after deactivating the Ivory Search plugin?

      This can be a theme issue used on your site so to confirm it just temporarily use the Twenty Twenty theme on your site. If everything works fine then it’s your site theme issue.

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