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I hope you are well today and thank you for your questions.
when i activate the premium plugin on while having the free plugin activated I GET A FATAL ERROR
You have to deactivate the free version of the plugin before installing a premium version of it.
if I try deactivating the free plugin it says IT CANCEL MY ACCOUNT
Could you please share the screenshot of what you are getting so that I can help you?
Best regards,
Ivory Search Support
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