How to fix mobile version?

Ivory Search Forums Support How to fix mobile version?

Viewing 7 reply threads

You must be logged in to create new topic or reply to the topic.

  • Author
    Posts
    • #3293
      burtininkas
      Participant
      • Topics: 2
      • Replies: 4

      Hello,
      I noticed that search bar on mobile doesn’t seem to work like on desktop.
      On desktop everything works great, but on mobile the search bar only searches for “Kario prieskoniai” Everything else is non existant. It says that there are no products that match my selected words, even though there is and desktop version shows it.
      Is there a way to fix it? Have the same options as the desktop?

      the website is suntea.lt

      Attachments:
      You must be logged in to view attached files.
    • #3297
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,750

      I hope you are well today and thank you for your question.

      I visited your shared site and saw the header search form is working fine as shown in the attached screenshots.

      Could you please tell me exactly which search form you are referring to so that I can troubleshoot it?

      Best regards,
      Ivory Search Support

      Attachments:
      You must be logged in to view attached files.
    • #3304
      burtininkas
      Participant
      • Topics: 2
      • Replies: 4

      I am talking about this one. It can’t find anything except one product. have no idea why

      Attachments:
      You must be logged in to view attached files.
    • #3309
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,750

      I am also referring that search form as displayed in my above-shared screenshot which is working fine.

      Could you please tell me which keyword you are searching for there and also try searching just “a”?

    • #3312
      burtininkas
      Participant
      • Topics: 2
      • Replies: 4

      It does not load me any products. I have to press enter for it to find something and the only keyword that it finds is “Prieskoniai”, I tried searching for “Aliejus”, but it doesn’t find anything. Tried searching for “a”, still “Search results: a – No products found.”
      If I check everything on desktop (window sized down to phone size) search still works, but in my phone it doesn’t :/

    • #3331
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,750

      I could confirm the issue that on some mobile devices the AJAX search results do not get popup automatically.

      I will resolve the issue in the next version of the plugin ASAP.

    • #3338
      burtininkas
      Participant
      • Topics: 2
      • Replies: 4

      Okay thank you. But for now, is there a way to hide search for mobile?

    • #3339
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,750

      You can hide search for mobile by adding the below CSS code in the Custom CSS option of Ivory Search plugin settings on the path Ivory Search -> Settings -> Settings

      @media ( max-width: 921px ){
      .main-navigation li.is-menu {
          display: none;
      }
      }
Viewing 7 reply threads

You must be logged in to create new topic or reply to the topic.