Ivory Search › Forums › Support › indexing pages issue
- This topic has 7 replies, 2 voices, and was last updated 3 years, 11 months ago by Ivory Search.
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- November 9, 2020 at 10:49 PM #6320
Hi there,
I have added your lovely plugin to my wordpress.com site, and it appears to work perfectly. However, I notice that not all pages on my website are searched, and I cannot figure out why not. Any advice would be most appreciated!
Many thanks
- November 10, 2020 at 11:20 AM #6323
I hope you are well today and thank you for your question.
Could you please tell me which pages are not getting searched and also share your site URL where it’s happening so that I can troubleshoot it?
Best regards,
Ivory Search Support- November 10, 2020 at 3:51 PM #6324
Hi and thank you!
My website is partnersinjustice.org – and I just tried searching the last name “Roberts” – which pulls up a number of pages but not the page of co-director Kathleen Roberts! (The other director page comes up.) That is at least one page that is not being indexed. Beyond that, I am not sure. Seemed like a good test.
Thanks for your help!
- November 11, 2020 at 11:47 AM #6333
Please try setting the search form in the Menu Search option as shown in the attached screenshot.
but not the page of co-director Kathleen Roberts!
Could you please share the page URL from your website where the Kathleen Roberts text exist?
Attachments:
You must be logged in to view attached files.- November 12, 2020 at 10:51 PM #6353
Hi there,
I made my site public and sent you a bunch of links to pages that were not being indexed. I also updated the form as instructed. And when I tried to reply to this post, my reply was not posted. So I gave up and put in a jetpack form in the footer. It works perfectly, but it is not nearly as pretty as your plugin. So if you got my reply and if you could help me figure it out, I would be most grateful. Otherwise, well, I guess I’ll continue with the jetpack plugin.
Thanks for your attention!
- November 13, 2020 at 11:50 AM #6364
I got your reply so could you please activate the Ivory Search plugin again on your website so that I can troubleshoot it?
If you can’t post your reply here then you can directly contact us at admin@ivorysearch.com
- December 17, 2020 at 4:34 PM #6682
Hi there,
Thank you for getting back to me. I’ve been asked not to make further changes to the website while it is under review, but I will come back to you in the new year and will attempt to get this one rolling! I have a strong preference for the look of your search.
Many thanks for your patience!
- December 17, 2020 at 8:37 PM #6685
You are always welcome here 🙂
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