ivory search menu only default working others don’t work get error

Ivory Search › Forums › Support › ivory search menu only default working others don’t work get error

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    • August 15, 2020 at 12:45 AM #5500
      BW_Vo
      Participant
      • Topics: 1
      • Replies: 6

      I get this error upon clicking the magnify glass
      scripts.js?ver=1.0.0:53 Uncaught TypeError: Cannot read property ‘top’ of undefined
      at HTMLAnchorElement.<anonymous> (scripts.js?ver=1.0.0:53)
      at HTMLAnchorElement.dispatch (jquery-3.5.1.min.js?ver=3.5.1:2)
      at HTMLAnchorElement.v.handle (jquery-3.5.1.min.js?ver=3.5.1:2)

      Also this one
      Failed to load resource: the server responded with a status of 404 (Not Found) ( it seem to be looking at my child theme /assets not the parent theme

      I also get this one not sure if its related or not
      JQMIGRATE: Migrate is installed, version 3.3.0

      popup slide down etc don’t work only default which has the search open by default works (issue with opening chat in other version? )
      in my wordpress site

    • August 15, 2020 at 3:22 PM #5505
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      Sorry to hear about the problem you are having.

      Could you please share your site URL where it’s happening so that I can troubleshoot it?

      Best regards,
      Ivory Search Support

      • August 17, 2020 at 11:12 PM #5519
        BW_Vo
        Participant
        • Topics: 1
        • Replies: 6
        This reply has been marked as private.
    • August 18, 2020 at 2:59 PM #5522
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      I could confirm the issue on your website which is causing by the below file Activism theme that you are using on your website.

      /activism/assets/js/scripts.js

      Please contact the Activism theme support to resolve the issue.

      • August 19, 2020 at 4:59 AM #5530
        BW_Vo
        Participant
        • Topics: 1
        • Replies: 6

        I tried messaging Activism theme support :/ they don’t have any advice for how to solve it :/ Is there any alternative solution you have for how to fix it by chance?

    • August 19, 2020 at 4:48 PM #5535
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      There is no alternative way to fix the issue.

      To confirm whether it is a theme-specific issue, it just temporarily use the Twenty Twenty theme on your site. If everything works fine then it’s your site theme issue.

    • August 19, 2020 at 11:19 PM #5538
      BW_Vo
      Participant
      • Topics: 1
      • Replies: 6

      So I have access to this file /activism/assets/js/scripts.js
      Do you know possibly where inside here exactly I should look for to see what is causing the issue for Ivory Search Menu?

    • August 20, 2020 at 4:46 PM #5549
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      I don’t know anything about the theme file code so please contact the theme support to resolve it.

      This is your theme-specific issue as it works fine with other themes such as Twenty Twenty theme.

    • August 20, 2020 at 9:24 PM #5550
      BW_Vo
      Participant
      • Topics: 1
      • Replies: 6

      I did message them. They said they don’t support 3rd party plugins :/ there is no alternative?

    • August 20, 2020 at 9:33 PM #5551
      BW_Vo
      Participant
      • Topics: 1
      • Replies: 6

      I took out that function from scripts.js and now it is working. I have a question though how do i make it so it is like the demo where the search pops up and fill the whole screen? Currently mine just fill a small portion of the screen

    • August 22, 2020 at 2:43 PM #5563
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      I have a question though how do i make it so it is like the demo where the search pops up and fill the whole screen? Currently mine just fill a small portion of the screen

      Please create a custom search form and use it as a menu search form by configuring the plugin settings as shown in the attached screenshot.

      Attachments:
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    • August 24, 2020 at 9:43 PM #5579
      BW_Vo
      Participant
      • Topics: 1
      • Replies: 6

      that made it work thank you!

    • August 25, 2020 at 12:42 PM #5585
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      You are always welcome, I’m glad I was able to help you with this matter. There is no obligation but by your kind words I wonder if I could trouble you to leave a review based on this experience here:

      https://wordpress.org/support/plugin/add-search-to-menu/reviews/?filter=5

      I’d really appreciate that. 🙂

      And if I can be of any further assistance please don’t hesitate to ask.

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