Ivory Search not finding anything, hardly

Ivory Search Forums Support Ivory Search not finding anything, hardly

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    • #2295
      jimoe
      Participant
      • Topics: 2
      • Replies: 0

      Ivory Search 4.2.1
      Wordpress 5.2.1
      Site: https://sohnen-moe.com/

      I recall testing IS when I first installed it; it seemed to work well enough.

      Not so today. Searching for the phrase “Business Mastery” should locate many hits. It finds one. Searching for other common words and phrases are similarly disappointing.

      Any suggestions about where to look for the problem?

    • #2298
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,749

      I hope you are well today and thank you for your question.

      It depends on how you have configured the search form settings so please make sure you have configured it correctly referring the information provided in the below page.

      Documentation

      Also, please try resetting the search form by clicking on the Reset button and then configure the search form.

      If it still doesn’t work then could you please share me the screenshots of the search form settings that you have configured?

      Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by checking the option “Set as private reply” when replying to this topic?

      Best regards,
      Ivory Search Support

    • #10583
      maxxdesignvc
      Participant
      • Topics: 0
      • Replies: 2
      This reply has been marked as private.
    • #10588
      maxxdesignvc
      Participant
      • Topics: 0
      • Replies: 2

      Hello solved by myself… Sorry for questioning

    • #10589
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,749

      Not an issue at all.

      Great to see you got that solved.

      Have a fantastic day!

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