Ivory Search › Forums › Support › No search results
Tagged: blank, no results
- This topic has 3 replies, 2 voices, and was last updated 2 years, 2 months ago by Ivory Search.
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- October 13, 2022 at 6:31 PM #13428
I posted below message 4 months again and just realized the issue is still not resolved. I get an error message when trying to reply to the original post so am re-posting. Have added a screen shot of the blank search results as requested in the reply I got 4 months ago. I also clicked the reset button as directed and that did not fix the issue. Please help!
*****
Hi – I successfully got the search box to display where I want it by inserting the following into a .twig header file:{% filter shortcodes %}
[ivory-search id=”42584″ title=”Default Search Form”]
{% endfilter %}…but when I enter any search terms I get a blank search page with no results. I set the form to include posts/pages/media/people and pages and crated an index. Screen capture of form settings is attached. Any idea what I need to do to get it working?
Here is the page https://www.wehwlaw.com/
Thanks
TomAttachments:
You must be logged in to view attached files. - October 15, 2022 at 4:13 PM #13459
Sorry to hear about the problem you are having.
Do you get the search results after temporarily deactivating the Ivory Search plugin and visiting the below URL?
Best regards,
Ivory Search Support- October 19, 2022 at 2:30 AM #13493
Thanks you for getting back to me. I deactivated the plugin and opened the URL https://www.wehwlaw.com/?s=a and get no search results. It looks the same as before.
- October 19, 2022 at 5:36 PM #13496
It means the Ivory Search plugin is not causing this issue.
Please contact your theme support to know why this is happening.
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