No search results after update to version 5.2

Ivory Search › Forums › Support › No search results after update to version 5.2

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    • December 23, 2021 at 3:08 AM #9957
      Nordisch-hmb
      Participant
      • Topics: 1
      • Replies: 2

      Hello,

      After updating to 5.2, generally nothing will be found anymore (“Nothing found”). I tested it on two wp sites with the same effect. When I go back to an older version, the plugin works fine again.

      I ask for your support. Thank you very much!

      Regards,

      Nordisch

    • December 23, 2021 at 8:15 PM #9970
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,754

      Sorry to hear about the problem you are having.

      I have tested it on my test site and it’s working fine for me using the latest version of the plugin.

      Could you please share the page URL from your site where it is not working so that I can troubleshoot it?

      Best regards,
      Ivory Search Support

    • December 28, 2021 at 3:50 PM #10052
      Nordisch-hmb
      Participant
      • Topics: 1
      • Replies: 2

      Hi,

      I have installed the actual version on my backup site: https://backup1.webinarcenter.de/.

      Regards,
      Frank

    • December 28, 2021 at 9:22 PM #10057
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,754

      Could you please try using the below latest unreleased plugin version that contains a fix for the issue?

      https://drive.google.com/file/d/17D8ApNXDK9NWtlPYrS7XK6u8fG039wks/view?usp=sharing

      • December 29, 2021 at 9:31 PM #10073
        Nordisch-hmb
        Participant
        • Topics: 1
        • Replies: 2

        The issue is solved. Thank you!

      • December 30, 2021 at 11:19 AM #10102
        Ivory Search
        Keymaster
        • Topics: 0
        • Replies: 1,754

        Thank you for your confirmation.

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