Problem with google analytics

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    • October 14, 2022 at 6:45 PM #13443
      alecxz
      Participant
      • Topics: 7
      • Replies: 4

      Hello, for a few days we have not been able to check the data of the searches carried out through ivory search via google analytics … we could not understand the reason for this problem … any solution?

    • October 15, 2022 at 3:44 PM #13454
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      Sorry to hear about the problem you are having.

      Have you changed or updated anything on your website that caused this?

      Please make sure that the plugin Google analytics option is enabled on the below path.

      Admin Area -> Ivory Search -> Settings -> Analytics

      Could you please share your site URL where it’s happening so I can troubleshoot it?

      Best regards,
      Ivory Search Support

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