RTL Search box Not Working

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    • October 29, 2020 at 6:13 PM #6201
      Waqas Ahmed
      Participant
      • Topics: 1
      • Replies: 6

      Hi,
      I am trying to search in RTL Language it’s not working. Can you provide any solution? it’s working on LTR correctly problem in RTL Search.

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    • October 29, 2020 at 8:19 PM #6205
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      I hope you are well today and thank you for your question.

      Could you please share your site URL where it’s happening so that I can troubleshoot it?

      Best regards,
      Ivory Search Support

      • October 30, 2020 at 3:38 PM #6222
        Waqas Ahmed
        Participant
        • Topics: 1
        • Replies: 6

        Sure you can check below

        Home

    • October 30, 2020 at 6:44 PM #6223
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      I could confirm the issue on your website.

      Does it work fine if you temporarily deactivate the Ivory Search plugin on your website?

      • October 30, 2020 at 7:19 PM #6224
        Waqas Ahmed
        Participant
        • Topics: 1
        • Replies: 6

        Ok Let me check.

    • October 31, 2020 at 1:07 PM #6235
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      Ok

      • November 2, 2020 at 11:36 AM #6243
        Waqas Ahmed
        Participant
        • Topics: 1
        • Replies: 6

        Hi,
        I have checked when I deactivate Ivory Search plugin then it’s working correctly. I don’t know about the problem can you help?

    • November 2, 2020 at 11:43 AM #6244
      Waqas Ahmed
      Participant
      • Topics: 1
      • Replies: 6

      when I am searching in RTL mode in English it will give a result like below you can see but when I search in Arabic it’s not working

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    • November 2, 2020 at 4:42 PM #6248
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      Does it work fine If you visit the below URL after deactivating the Ivory Search plugin?

      https://globalsmartvisory.com/ar/?s=+%D8%A7%D9%84%D8%B7%D8%B1%D9%8A%D9%82%D8%A9&trp-form-language=ar

      If it works fine then please keep the plugin deactivated so that I can troubleshoot it.

      • November 3, 2020 at 1:17 PM #6260
        Waqas Ahmed
        Participant
        • Topics: 1
        • Replies: 6

        yes, it’s working.

      • November 3, 2020 at 1:28 PM #6261
        Waqas Ahmed
        Participant
        • Topics: 1
        • Replies: 6

        sure, I am deactivating the plugin.

    • November 4, 2020 at 1:42 PM #6276
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      I visited the shared URL and it still doesn’t search the content in Arabic as shown in the attached screenshot.

      Please advise.

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