Search box is only works when I’m at my home page

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    • August 26, 2022 at 8:21 PM #12902
      mathilde
      Participant
      • Topics: 1
      • Replies: 1

      Hello,
      I have a question about the search box. I suceeded to personalize the search box and to put it into the primary menu on the top of the website. But it only works when I am on my home page. For example, when I go on my contact page I see the magnifying glass but I can’t click on it and I can’t do any researches !!
      I joined screenshots when I click on the magnifying glass :
      1. when I’m at my home page
      2.when I am at my contact page.

      Could you please help me ?
      Thanks in advance

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    • August 27, 2022 at 8:44 PM #12912
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      I hope you are well today and thank you for your question.

      Could you please share the page URL from your site where it is not working so I can troubleshoot it?

      Also, can you check the browser JavaScript console for errors when you face this issue?

      In Chrome go to “Tools -> Developer Tools” and in Firefox you can go to “Tools -> Web Developer -> Console”

      Find information about how to open the JavaScript browser console :

      http://webmasters.stackexchange.com/questions/8525/how-to-open-the-javascript-console-in-different-browsers
      http://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors

      Let me know what JavaScript errors if any you are getting when you face this issue.

      Best regards,
      Ivory Search Support

    • August 29, 2022 at 4:53 PM #12928
      mathilde
      Participant
      • Topics: 1
      • Replies: 1
      This reply has been marked as private.
    • August 29, 2022 at 7:51 PM #12935
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      As you can see in your shared screenshot that the nivoSlider script of the dentaris-pro theme is generating an error on pages other than home page causing the Ivory Search plugin not to work.

      Please contact the dentaris-pro theme support to resolve the issue.

      • August 30, 2022 at 12:28 AM #12938
        mathilde
        Participant
        • Topics: 1
        • Replies: 1

        Thank you very much for your help

      • August 31, 2022 at 6:19 PM #12955
        Ivory Search
        Keymaster
        • Topics: 0
        • Replies: 1,735

        You are always welcome, I’m glad I was able to help you with this matter. There is no obligation but by your kind words I wonder if I could trouble you to leave a review based on this experience here:

        https://wordpress.org/support/plugin/add-search-to-menu/reviews/?filter=5

        I’d really appreciate that. 🙂

        And if I can be of any further assistance please don’t hesitate to ask.

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