Ivory Search › Forums › Support › search in comments of post
- This topic has 3 replies, 2 voices, and was last updated 6 years, 3 months ago by Ivory Search.
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- August 31, 2018 at 7:30 PM #667
Hi Ivory Search,
I would like to create a post search to return only those comments that a particular commenter has made within that post. By the way, the post is Sticky.
So far following your instructions I have created the search form, excluded all other posts and allowed search post comments. Your support team and I have exchanged about a dozen emails and screen shots but the search still returns “Nothing found.” Any help you can offer would be much appreciated.
Danielle - August 31, 2018 at 9:28 PM #668
Hi Danielle,
I hope you are well today and thank you for your question.
The plugin provides option to search within particular post and its comments content but not by particular commenter.
I saw messages communicated with you on email.
If you have configured the search form such way and still not getting result then as requested earlier would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by checking the option “Set as private reply” when replying to this topic?
Also please tell me where on your site you are using search form.
Best regards,
Ivory Search Support - August 31, 2018 at 9:44 PM #669This reply has been marked as private.
- August 31, 2018 at 11:06 PM #670
Thank you for sharing site credentials.
I logged into your site and saw the settings of “online Town Hall forum” search form which you have configured correctly.
I tested searching using “online Town Hall forum” search form and it returns post, matching the post comments content with searched terms.
If you want to display comments content in the search results instead of posts then you have to edit search.php template file of Verbosa theme that you are using on your site as the theme generates search results page and not Ivory Search plugin.
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