Search is not working

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    • November 27, 2025 at 9:58 PM #26637
      evievi
      Participant
      • Topics: 1
      • Replies: 1

      Hi there,
      I noticed a couple of days ago, that the search bar in my menu is not working. Normally the search tab should pop-up, when clicking on the little symbol in my menu, but now it simply puts a # after my url, and it doesn’t do anything else…
      I didn’t install any new plugins, though I did update some in the last days, since the search was last working (not sure though anymore, which ones).
      Any idea what the issue could be?

    • November 28, 2025 at 6:19 PM #26645
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,824

      I’m sorry to hear about the issue you’re experiencing.

      Could you please share your site URL where it’s happening so I can troubleshoot it?

      Can you check the browser JavaScript console for errors when you face this issue?

      In Chrome go to “Tools -> Developer Tools” and in Firefox you can go to “Tools -> Web Developer -> Console”

      Find information about how to open JavaScript browser console :

      http://webmasters.stackexchange.com/questions/8525/how-to-open-the-javascript-console-in-different-browsers

      Using Your Browser to Diagnose JavaScript Errors

      Let me know what JavaScript errors if any you are getting when you face this issue.

      Best regards,
      Ivory Search Support

    • November 30, 2025 at 3:52 PM #26651
      evievi
      Participant
      • Topics: 1
      • Replies: 1

      Hi!
      The url is plantsforlater ( . )com
      I checked the JavaScript console and I have actually many errors there, but there is nothing I find related to Ivory Search. Is there any other keyword I should look for maybe?

    • December 1, 2025 at 3:11 PM #26659
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,824

      I visited your shared website and the search bar is working fine for me as shown in the attached screenshot.

      Please try using a different browser.

      Also, please click on the search icon after your website finishes loading.

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