Search result page random letter

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    • March 21, 2024 at 12:36 PM #19709
      artur612
      Participant
      • Topics: 1
      • Replies: 2

      Hey,

      I installed Ivory Search and it is working fantastically, except for one thing. When you search something and press enter, the search result page shows right results but there is a random letter “g” next to every result. What can cause this?

      Photo to demonstrate. Tried on a different device and a browser too and the g’s are still there, so it shouldn’t matter that I’m logged in WordPress.

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    • March 21, 2024 at 2:38 PM #19713
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      Sorry to hear about the problem you are having.

      Could you please share the page URL from your site where it is happening so I can troubleshoot it?

      Best regards,
      Ivory Search Support

    • March 21, 2024 at 4:02 PM #19714
      artur612
      Participant
      • Topics: 1
      • Replies: 2

      Hey,

      website is http://www.raikua.fi

      Thank you for your help!

      e. direct link to search result page: https://raikua.fi/?s=&id=1938&post_type=page

    • March 22, 2024 at 3:29 PM #19720
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      I checked it and it is not because of the Ivory Search plugin.

      Could you please temporarily deactivate the Ivory Search plugin and visit the below URL to know whether it works fine or not?

      https://raikua.fi/?s=&id=1938&post_type=page

      • March 22, 2024 at 3:48 PM #19722
        artur612
        Participant
        • Topics: 1
        • Replies: 2

        Hey,

        I deactivated Ivory Search plugin and the g’s are still there so yeah you are right, it’s not because of the plugin.

        Thank you for your help, our company’s pages are pretty old and this isn’t only weird thing i’ve found haha. Maybe it it time for some updated pages.

    • March 25, 2024 at 1:09 PM #19748
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      You are always welcome, I’m glad I was able to help you with this matter. There is no obligation but by your kind words I wonder if I could trouble you to leave a review based on this experience here:

      Click to leave a review

      I’d really appreciate that. 🙂

      And if I can be of any further assistance please don’t hesitate to ask.

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