Ivory Search › Forums › Support › Search showing 0 results
- This topic has 3 replies, 2 voices, and was last updated 5 years, 8 months ago by Ivory Search.
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- April 1, 2019 at 1:33 PM #2035
Hi,
I’m trying out this plugin, it looked great but I can’t get it to work. I want it to search all the site excluding blog posts. I’ve tried everything: exclude, include, all. It only shows blog posts when everything is included, and 0 results when blog posts are excluded. What’s going on?
If it helps, my url is: https://www.imprentagraficar.es/
Thank you!
- April 1, 2019 at 8:37 PM #2036
I hope you are well today and thank you for your question.
Where are you using the search form on your shared site?
Could you please share me the screenshots of the plugin search form settings that you have configured so that I can troublehsoot it?
Please try clearing and temporarily disabling the W3 Total Cache that you are using on your site.
Best regards,
Ivory Search Support - April 10, 2019 at 5:23 PM #2087
Hey sorry for the delay. I was fixing other issues on the site and I disabled Ivory Search, but now I’m back.
I’m using the search form in the top menu. I temporarily disabled the W3 Total Cache plugin as you suggested but nothing changed.
Here are the screenshots, if you need any more I’m happy to help.
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You must be logged in to view attached files. - April 10, 2019 at 6:05 PM #2092
Not an issue at all.
I searched ‘a’ on your site and it is dispalying the search results on the below page without any issue.
https://www.imprentagraficar.es/?s=a&id=m
Please advise.
Also, if you want to search all pages, portfolio and portfolio categories then you don’t need to select them so please remove them as shown in the attached screenshots.
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