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Hi,
Wanted some help debugging an issue with the plugin on my site
https://product.workato.com/. Search suddenly stopped working, and it’s been like this for roughly a week or so.We’re currently pairing search with Algolia on the backend, but we haven’t made any changes to either the Ivory Search or Algolia plugin. Can someone help me look into this?
Sorry to hear about the problem you are having.
I visited your website and saw some javascript errors in the browser console as shown in the attached screenshot that is causing the issue.
This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except the Ivory Search plugin and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Best regards,
Ivory Search SupportYou don’t have to just deactivate/reactivate them but deactivate all plugins except the Ivory Search plugin and check whether the javascript errors do not display in the browser console and then enable the plugins one by one to see which plugin is generating those errors if any.
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