Site crashed after update – I had to remove the plugin.

Ivory Search › Forums › Support › Site crashed after update – I had to remove the plugin.

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    • November 5, 2021 at 5:35 AM #9433
      johnmacarts
      Participant
      • Topics: 1
      • Replies: 2

      Fatal error: require_once(): Failed opening required ‘/home/customer/www/blumvoxstudios.com/public_html/wp-content/plugins/add-search-to-menu/includes/class-is-stemmer.php’ (include_path=’.:/usr/local/php74/pear’) in /home/customer/www/blumvoxstudios.com/public_html/wp-content/plugins/add-search-to-menu/add-search-to-menu.php on line 151
      There has been a critical error on this website. Please check your site admin email inbox for instructions.

      Learn more about troubleshooting WordPress.

    • November 5, 2021 at 5:49 AM #9436
      johnmacarts
      Participant
      • Topics: 1
      • Replies: 2

      I downloade a fresh copy – the issue is the plugin is looking for ../class-is-stemmer.php and it doesn’t exist in the plugin – its missing. If you can provide that one file it would be helpful.

    • November 5, 2021 at 1:52 PM #9467
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,749

      I am really sorry for the inconvenience caused by my silly mistake.

      When deploying the plugin the freemius SDK removed the premium plugin file but the file reference was still there that causing this major issue.

      It was my fault not to test it immediately after deployment.

      I have released the updated plugin version 4.8 containing the fix.

      I apologize to you for all the trouble that you faced.

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