Stopped working after update

Ivory Search Forums Support Stopped working after update

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    • #10051
      Ldigah
      Participant
      • Topics: 1
      • Replies: 0

      The default and custom search shows no results after the update.
      Tried the 5.2.1 version – same thing.
      http://www.sinmoo.eu/search-members/ – this is the custom search page. The main search is in the header.

    • #10056
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,754

      Sorry to hear about the problem you are having.

      Could you please clear and temporarily deactivate the LiteSpeed Cache that you are using on your website?

      If the issue still persists then would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details?

      Best regards,
      Ivory Search Support

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