Stopwords Still being searched

Ivory Search › Forums › Support › Stopwords Still being searched

Viewing 13 reply threads

You must be logged in to create new topic or reply to the topic.

  • Author
    Posts
    • March 9, 2021 at 9:41 PM #7412
      Sean Cooper
      Participant
      • Topics: 1
      • Replies: 6

      I have added stopwords and they are still being searched in the search form. Is this a known issue or am I doing something wrong?

      Attachments:
      You must be logged in to view attached files.
    • March 10, 2021 at 11:03 AM #7420
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      I hope you are well today and thank you for your question.

      Could you please try just adding the Dr word?

      Also, could you please share the page URL from your site where the search form is displaying so that I can troubleshoot it?

      Best regards,
      Ivory Search Support

    • March 10, 2021 at 9:24 PM #7425
      Sean Cooper
      Participant
      • Topics: 1
      • Replies: 6

      I added just the word Dr and same result. Here is the url: http://allied-redesign.mymagid.net/find-a-location/pediatrician-near-me/

    • March 11, 2021 at 1:02 PM #7431
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      Your shared URL is not accessible and just displays the 404 Not Found page.

      Please advise.

    • March 15, 2021 at 8:05 PM #7480
      Sean Cooper
      Participant
      • Topics: 1
      • Replies: 6

      Hi, apologies. Can you try this link?

      Pediatrician Near Me

    • March 16, 2021 at 7:29 PM #7488
      Sean Cooper
      Participant
      • Topics: 1
      • Replies: 6

      Hi, have you had a chance to look?

    • March 16, 2021 at 9:34 PM #7489
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      I could confirm the issue that is resolved in the plugin version 4.6 that will be released soon.

    • March 16, 2021 at 10:16 PM #7491
      Sean Cooper
      Participant
      • Topics: 1
      • Replies: 6

      Do you have a timeline on when that will be released? I am also very familiar with code so if you can share where I need to update temporarily, that would be great!

    • March 16, 2021 at 10:18 PM #7492
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      I will try my best to release it tomorrow.

    • March 16, 2021 at 10:49 PM #7493
      Sean Cooper
      Participant
      • Topics: 1
      • Replies: 6

      Thank you!

    • March 17, 2021 at 10:43 AM #7498
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      The issue is resolved in the latest released plugin version 4.6 so please update the plugin to the latest version on your website.

    • March 17, 2021 at 10:43 PM #7499
      Sean Cooper
      Participant
      • Topics: 1
      • Replies: 6

      Hi,

      Thanks for the update. It looks like the stopwords are working for when I enter “Dr” but when I use. “Dr.” with a period, it doesn’t work.

    • March 18, 2021 at 7:33 PM #7508
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      I could confirm the issue that it does not work with the period.

      I will resolve the issue in the upcoming plugin version soon.

    • March 30, 2021 at 12:24 PM #7592
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      The period issue is resolved in the latest released plugin version 4.6.1 so please update the plugin to the latest version on your website.

  • Author
    Posts
Viewing 13 reply threads

You must be logged in to create new topic or reply to the topic.