the search box is being cut off in the side bar

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    • November 19, 2020 at 9:33 AM #6417
      brad100
      Participant
      • Topics: 1
      • Replies: 2

      I am using wordpress with divi. In the divi builder I can see the full search bar. However, when I exit the visual builder or go to the live page, the search box is cut partially cut off. I have uploaded a jpg.

      thanks

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    • November 19, 2020 at 12:01 PM #6420
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      I hope you are well today and thank you for your question.

      Could you please share the page URL from your site where it is displaying so that I can help you?

      Best regards,
      Ivory Search Support

      • November 19, 2020 at 6:48 PM #6421
        brad100
        Participant
        • Topics: 1
        • Replies: 2

        Thanks for responding. Here is the url

        Comline Blog

    • November 20, 2020 at 4:35 PM #6425
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      It displays fine for me on the below page as shown in the attached screenshot.

      Steps 7, 8, & 9

      Could you please test it using a different browser?

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    • November 21, 2020 at 12:49 AM #6435
      brad100
      Participant
      • Topics: 1
      • Replies: 2

      Yes, it does display correctly on that page.

      The problem is on this page http://testing.acaworldservices.net/comline-blog/

      The problem exists on chrome, firefox, and edge.

      Any ideas?

      thx

      Brad

    • November 21, 2020 at 2:45 PM #6442
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      It seems the Divi theme and builder specific issue.

      Please try clearing the cache as described below.

      https://diviengine.com/how-to-clear-my-cache-on-wordpress-divi-2019/

      If you still face the issue then please contact the theme support to resolve it.

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