“There has been a critical error on this website” error.

Ivory Search › Forums › Support › “There has been a critical error on this website” error.

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    • November 5, 2021 at 5:07 AM #9427
      Collin Colsher
      Participant
      • Topics: 1
      • Replies: 0

      I’m also getting the same error that everyone else is getting on my site therealbatmanchronologyproject.com. I have disabled Ivory Search for now. Please let me know when the issue is resolved, thanks!

    • November 5, 2021 at 11:45 AM #9454
      IvoryDoornbusch
      Participant
      • Topics: 0
      • Replies: 1

      Same problem here: Warning: require_once(/srv/htdocs/wp-content/plugins/add-search-to-menu/includes/class-is-stemmer.php): failed to open stream: No such file or directory in /srv/htdocs/wp-content/plugins/add-search-to-menu/add-search-to-menu.php on line 151
      Fatal error: require_once(): Failed opening required ‘/srv/htdocs/wp-content/plugins/add-search-to-menu/includes/class-is-stemmer.php’ (include_path=’.:/usr/local/php7.3/lib/php’) in /srv/htdocs/wp-content/plugins/add-search-to-menu/add-search-to-menu.php on line151

    • November 5, 2021 at 1:01 PM #9460
      Collie-IT
      Participant
      • Topics: 0
      • Replies: 1

      Same Problem here.

      I have commented out line 151 require_once IS_PLUGIN_DIR . ‘includes/class-is-stemmer.php’; as hotfix.

      I can confirm that in /includes is no class-is-stemmer.php.

      This class got properly missing at merge.

      Best Regards
      Collie-IT

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    • November 5, 2021 at 1:44 PM #9463
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,737

      I am really sorry for the inconvenience caused by my silly mistake.

      When deploying the plugin the freemius SDK removed the premium plugin file but the file reference was still there that causing this major issue.

      It was my fault not to test it immediately after deployment.

      I have released the updated plugin version 4.8 containing the fix.

      I apologize to you for all the trouble that you faced.

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