Wrong results

Ivory Search › Forums › Support › Wrong results

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    • August 12, 2019 at 4:59 PM #2607
      jccarmona
      Participant
      • Topics: 1
      • Replies: 1

      Hello, I configured the search for looking for only the page I selected, but when I search something the results are not what it have to be.

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    • August 12, 2019 at 8:33 PM #2612
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      I hope you are well today and thank you for your question.

      Please make sure that the search form you have configured and the search form that you are displaying on your website are the same and share me the screenshots of their IDs.

      Also, could you please share your site URL where it’s happening so that I can troubleshoot it?

      Best regards,
      Ivory Search Support

    • August 12, 2019 at 8:39 PM #2615
      jccarmona
      Participant
      • Topics: 1
      • Replies: 1

      Yes I search form are the same, could u check it http://nuevalgs.visiblesalud.es/

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    • August 12, 2019 at 9:05 PM #2618
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,735

      I visited your shared site and saw this is happening because of the search input box on your site does not have a name as “s”.

      To make the default WordPress search work, you have to have a search input box having name as ‘s’.

      You can either resolve it by changing the search form style using customizer from search form customize section as shown in the attached screenshot or contact the theme author that you are using on your site.

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