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Hi! Never mind. This made realize I could look for different options.
For the SKUs search (most important) I can just use https://wordpress.org/plugins/woo-search-on-product-sku/
For the all else, the free version of Relevanssi plugin will do it.I get what I need, all for FREE.
That will work as a workaround until you get your plugin fixed. Let me know when you do please.
Thanks.
by the way, the plugin you asked us to download is the same version as the one we currently have:
Version 4.5.11 | By Ivory Search | View details | Docs | SupportWhen adding this plugin it shows that the plugin is already installed. We do not have a test website, and I also see there are at least 5 recent support threads with people with the same issue.
We don’t want to be lab rats, we just need the plugin we pay for to do what it is supposed to do. We have a live website running and we need this working asap please.
Thank you.
By the way, you also told me to mention this:
From: Ivory Search <admin@ivorysearch.com>
Sent: Saturday, February 6, 2021 6:03 AM
Subject: Re: Ivory Search “SKU SEARCH”To help us keep the support thread separates could you please create a new thread for each of your other questions here https://ivorysearch.com/support/ instead of asking them in your single thread as it makes the thread messy and hard to read.
If you want to you can also add a reference to this thread in your newly created thread.
We would be more than happy to help you with your new thread.
Best Regards,
Vinod Dalvi
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