Forum Replies Created
You must be logged in to create new topic or reply to the topic. Click To Login
- Posts
Well – I don’t have ftp access (don’t ask – long story), but I can get to the file manager through the cpanel. If I download the Learndash plugin folder, is that all you would need?
Well, good news is that you figured out the conflict! Bad news is it’s not an easy fix i suppose. I will see if i can get you the plugin file or contact their support. The client uses it daily – that much I know.
Thank you for your wonderful responsiveess thus far!
So maybe the confusion is that the knowledge base is just a category – it’s not a post type. AND knowledge base is the name of my search form.
So I have 2 search forms. Knowledge Base and the Default Search Form.
(and to add to the confusion – I’ve nicknamed myself “knowledge base admin”)Sooo – it still doesn’t work. Same problems listed as above.
Hi there!
I checked the options you suggested and it still comes up with the same results.
1. On the knowledge base landing page, I type in the word “cold” and comes back with “Sorry, but nothing matched your search terms. Please try again with some different keywords.”
2. Then I type in “cold” in that search field on that page and it comes up with not only the knowledge base page, but all the other pages that have the word cold in them.1. I only want it to show the results from the tags I listed in the posts.
2. and that still doesn’t answer why the knowledge base landing page gives me the error “Sorry, but nothing matched your search terms. Please try again with some different keywords.”Ideas?
Thank you!
You must be logged in to create new topic or reply to the topic. Click To Login