Click on a result, kicks back to home page

Ivory Search › Forums › Support › Click on a result, kicks back to home page

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    • April 30, 2024 at 5:34 PM #20362
      amanda.zaddock
      Participant
      • Topics: 1
      • Replies: 1

      Hello!

      The search will pull up relevant pages and lessons within our site, however, when you click on one- sometimes it kicks you back to the home page instead of the page you want to go. It doesn’t happen every time though. Please advise. Thank you!

    • May 1, 2024 at 4:25 PM #20381
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,668

      I hope you are well today and thank you for your question.

      Could you please share the page URL from your site where it is happening so I can troubleshoot it?

      Best regards,
      Ivory Search Support

      • May 3, 2024 at 7:51 AM #20413
        amanda.zaddock
        Participant
        • Topics: 1
        • Replies: 1
        This reply has been marked as private.
    • May 3, 2024 at 8:53 AM #20420
      Ivory Search
      Keymaster
      • Topics: 0
      • Replies: 1,668

      Could you please temporarily deactivate the Ivory Search plugin and visit the below URL to know whether it works fine or not?

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