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- January 14, 2026 at 11:56 AM in reply to: Incorrect picture url when using the AJAX search field #26912
Could you please check whether you visit the Media page from the library as shown in the attached screenshot?
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You must be logged in to view attached files.January 13, 2026 at 3:01 PM in reply to: Incorrect picture url when using the AJAX search field #26909I hope you are well today. Thank you for posting here.
Could you please temporarily deactivate the Ivory Search plugin and visit the URL below to see if it works on that search results?
https://www.muziekindecathrien.nl/?s=Bach&id=5452
If you don’t want to make the media searchable then please deselect the Media post type from the search form settings as shown in the attached screenshot.
Best regards,
Ivory Search SupportAttachments:
You must be logged in to view attached files.December 30, 2025 at 1:09 PM in reply to: Private: The pro version has removed an important menu! #26843It doesn’t seem the plugin caused this issue.
Do you have any staging or development website where we can reproduce and troubleshoot the issue?
For refunds, please contact https://ivorysearch.com/contact/
December 29, 2025 at 10:12 PM in reply to: Private: The pro version has removed an important menu! #26835I’m sorry to hear about the issue you’re experiencing.
The plugin never destroys anything on the website including menu and there is no such functionality developed in it.
Could you please tell me why you think that the plugin caused this issue?
Are you using the below theme on your website?
https://themeforest.net/item/soledad-multiconcept-blogmagazine-wp-theme/
Which other plugins do you use on your website along with the Ivory Search plugin?
Best regards,
Ivory Search SupportCurrently, the Ivory Search plugin does not provide this functionality but I will consider implementing it in the future version of the plugin.
I hope you are well today, and thank you for your question.
It all depends on how you are saving language and user data on your website so If you provide more information about it then I can help you more.
Best regards,
Ivory Search SupportI visited your shared website and the search bar is working fine for me as shown in the attached screenshot.
Please try using a different browser.
Also, please click on the search icon after your website finishes loading.
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You must be logged in to view attached files.I’m sorry to hear about the issue you’re experiencing.
Could you please share your site URL where it’s happening so I can troubleshoot it?
Can you check the browser JavaScript console for errors when you face this issue?
In Chrome go to “Tools -> Developer Tools” and in Firefox you can go to “Tools -> Web Developer -> Console”
Find information about how to open JavaScript browser console :
Let me know what JavaScript errors if any you are getting when you face this issue.
Best regards,
Ivory Search SupportOctober 22, 2025 at 11:18 AM in reply to: Function _load_textdomain_just_in_time was called incorrectly #26384I hope you are well today, and thank you for your question.
We have responded as below.
Function _load_textdomain_just_in_time was called incorrectly.
Best regards,
Ivory Search SupportI hope you are well today, and thank you for your question.
Yes, there is an option “Search post title” under Extras and that applies to all post types including pages.
Best regards,
Ivory Search Support - AuthorPosts
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