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I’m sorry to hear about the issue you’re experiencing.
In the recent plugin version we have made some changes to make the plugin more secure.
Could you please tell me exactly how you were adding the font awesome icon in the plugin options and also share your site URL where it’s happening so I can troubleshoot it?
Best regards,
Ivory Search SupportI hope you are well today, and thank you for your question.
This is a custom requirement and you can achieve this by developing a custom code.
If you are not a developer, you can consider hiring a developer to develop it. You can hire a developer from any freelance site or WordPress agency.
You can also consider hiring me to develop it for you using the form https://ivorysearch.com/custom-work/
Best regards,
Ivory Search SupportCould you please check whether you visit the Media page from the library as shown in the attached screenshot?
I hope you are well today. Thank you for posting here.
Could you please temporarily deactivate the Ivory Search plugin and visit the URL below to see if it works on that search results?
https://www.muziekindecathrien.nl/?s=Bach&id=5452
If you don’t want to make the media searchable then please deselect the Media post type from the search form settings as shown in the attached screenshot.
Best regards,
Ivory Search SupportIt doesn’t seem the plugin caused this issue.
Do you have any staging or development website where we can reproduce and troubleshoot the issue?
For refunds, please contact https://ivorysearch.com/contact/
I’m sorry to hear about the issue you’re experiencing.
The plugin never destroys anything on the website including menu and there is no such functionality developed in it.
Could you please tell me why you think that the plugin caused this issue?
Are you using the below theme on your website?
https://themeforest.net/item/soledad-multiconcept-blogmagazine-wp-theme/
Which other plugins do you use on your website along with the Ivory Search plugin?
Best regards,
Ivory Search SupportCurrently, the Ivory Search plugin does not provide this functionality but I will consider implementing it in the future version of the plugin.
I hope you are well today, and thank you for your question.
It all depends on how you are saving language and user data on your website so If you provide more information about it then I can help you more.
Best regards,
Ivory Search SupportI visited your shared website and the search bar is working fine for me as shown in the attached screenshot.
Please try using a different browser.
Also, please click on the search icon after your website finishes loading.
I’m sorry to hear about the issue you’re experiencing.
Could you please share your site URL where it’s happening so I can troubleshoot it?
Can you check the browser JavaScript console for errors when you face this issue?
In Chrome go to “Tools -> Developer Tools” and in Firefox you can go to “Tools -> Web Developer -> Console”
Find information about how to open JavaScript browser console :
Let me know what JavaScript errors if any you are getting when you face this issue.
Best regards,
Ivory Search Support
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